live · 100k+ calls a day

The switchboard
for outbound calling.

A complete outbound call-center, fully managed. Dial at scale, greet every lead by name with a custom AI voice, text them the instant they press 1, and route live calls to your team — recorded, coached, controlled from one panel. Nothing to install.

0 live calls now
custom AI voice

It greets every lead by their own name.

Write one line with {name}, pick a voice, and Switchboard renders a natural, personal greeting for every single lead — with real pauses and thinking time so nothing sounds like a robocall.

  • Per-lead  — "Hello Jan…", "Hi Emma…", one render per call
  • Any voice, any language  — pick from a voice library, preview before you run
  • Pauses & repeats  — tune the timing so it lands like a person
campaign · welcome messageTTS on
Hi {name}, this is Sarah calling on a recorded line — I've got a quick update on your account. Press 1 to speak with me now.
Rachel Adam Bella Antoni
"Hi Jan…"
voice · Rachellanguage · autopause · 0.4srepeat · ×1
campaign · import leadsparsing…
leads_september.csv
12,623 rows · 480 KB
Namename
Mobilenumber
City{city}
Company{company}
0 imported · 0 duplicates skipped
lead upload

Drop a CSV — it's dialing in seconds.

Paste a list or upload a CSV. Switchboard reads your columns, maps name and number automatically, and turns any extra column into a {variable} you can drop into the voice line or an SMS.

  • Auto column mapping  — name, number and custom fields detected for you
  • De-duplicated on upload  — the same number never gets called twice
  • Variables everywhere  — {name}, {city}, {company} in voice & SMS
// the live floor
Watch the whole room dial in real time.

Every line, every agent, every connect — live. Autopilot fills the seats; you watch it happen.

campaign · "Outbound · EU" · autopilotrunning
0dialed
0answered
0connected
campaign ready
Agent · Alex idle
Agent · Sam idle
Agent · Robin idle
press 1 → instant SMS

The second they press 1, a text is on their phone.

Interested leads get a message the instant they respond — personalized with their name and a unique reference, sent over the route and sender ID you choose, with an optional delay. Or blast a bulk SMS campaign on its own.

  • Fires on the press  — no agent, no delay, fully automatic
  • Your sender ID  — white-label the name it comes from
  • Delivered vs failed  — tracked live in one overview
9:41 · switchboard
S
Switchboard
Ringing…
Press 1 to speak to an agent
123
SSWITCHBRDnow
Hi Jan — thanks! Your reference is #BO0A3E91. An agent will call you right back.
recordings · connected callssearchable
+31 6 20 35 78 42
Agent Alex · 2:14 · today 14:02
transfer
+32 471 65 31 07
Agent Sam · 1:47 · today 13:58
answered
+49 151 22 44 88 01
Agent Robin · 3:29 · today 13:51
transfer
recordings & coaching

Every connected call, captured and searchable.

Play any conversation in the browser or download it — filtered by agent, number or outcome. And while a call is live, supervisors can listen in, whisper to the agent only, or barge in.

  • In-browser playback  — no downloads needed to review
  • Spy · whisper · barge  — coach live without the customer hearing
  • Filter by outcome  — find every transfer, busy or no-answer
// everything else
The rest of what runs the floor.

Outbound campaigns

Parallel dialing with concurrency control, AI voicemail detection, per-route prefixes and automatic failure detection that pauses a dead route.

new

Autopilot pacing

A campaign paces itself to live agent availability — filling every free seat, never overdialing, easing off when the floor is full. One toggle.

Live queues + agent console

Agents auto-join their queues just by registering their softphone. A self-service console shows each agent their own live stats.

Leads & retry lists

Busy and no-answer numbers collected automatically with the reason, ready to export or recall in one click — nothing slips through.

Team management

Give each team lead their own login to build and run their own team — their own agents, queues and campaigns, and only ever their own people.

One panel, nothing to install

Runs entirely in the browser — for admins, team leads and agents alike. We host it, run it and keep it updated. You just log in.

// how it works
From a number list to a live conversation.
100k+
calls a day
per sec
billing
24/7
fully managed
Asterisk 20 LTS PJSIP WebRTC dialer AI voice Autopilot pacing SMS automation fully managed
// rates
Live call rates.

Available routes and their per-minute price — billed per second, prepaid. Search a route or country.

RouteRate
// faq
Questions, answered.
01 What is Switchboard?
A complete outbound call-center platform built on Asterisk. It handles dialing campaigns, queues, agents, recordings, AI voice, SMS and supervision — all driven from a single web panel.
02 Do I need to install or host anything?
No. Everything runs on our platform — you just log in and go. No servers to set up, no Asterisk to maintain; we host, run and keep it updated for you.
03 Can the AI voice really say each person's name?
Yes. Import your list with names, write a line with {name}, pick a voice, and Switchboard renders a personalized greeting per lead — with pauses and thinking time. Preview it in the panel before you run.
04 How do I load my leads?
Upload a CSV or paste a list. Switchboard maps name and number automatically, turns any extra column into a {variable} you can use in the voice line or SMS, and de-duplicates so the same number is never called twice.
05 What does Autopilot do?
Turn it on per campaign and Switchboard paces its own dialing to how many agents are actually free — it fills every open seat, avoids overdialing when the floor is busy, and picks the pace back up as agents free again.
06 How does billing work?
Prepaid and billed per second. Top up your balance, and each answered call is charged per second on its route — no line rental, no monthly minimums.
07 Can I run more than one team?
Yes. Give each team lead their own login to build and run their own team — they manage their own agents, queues and campaigns, and only ever see their own people.
08 Can I monitor and coach live calls?
Yes — listen in silently, whisper to the agent without the customer hearing, or barge into the conversation, all from the live-calls view.
09 How does the press-1 SMS work?
When a lead presses the transfer key, an SMS goes out automatically — personalized with their name and a unique case id, over the route and sender id you set, with an optional delay. You can also run plain bulk SMS campaigns separately.
10 How do I get an account?
Access is invite-only right now — registration is not open. If you already have an account, use Log in.

Put your floor on the line.

Log in to the panel to run campaigns, manage your team and listen to the room — or get in touch for an invite.